When even one of the three team virtues (humble, hungry, and smart) is missing, dysfunction follows. From the “Accidental Mess-Maker” to the “Lovable Slacker” and “Skillful Politician,” each imbalance brings challenges. The strongest teams are built on trust, initiative, and relational awareness. Are you contributing to or draining your team’s momentum? It starts with self-awareness. Take the Ideal Team Player assessment and reflect on your impact.

In The Ideal Team Player, Patrick Lencioni defines "Smart" as emotional intelligence—understanding interpersonal dynamics, fostering trust, and communicating effectively. Smart team members prioritize relationships, listen actively, and offer constructive feedback. This approach strengthens team collaboration, making it essential for business success. Leaders can model Smart behavior by showing empathy and patience, encouraging open communication and creating a healthier, mor

Hungry team members drive progress, take ownership, and fuel success. Does your team have the hunger to excel? Let's find out.

Humility builds trust, clarity, and accountability in teams, creating a high-performing culture. Learn how it drives success in the blog.

Do you lead with humility, hunger, and emotional intelligence? Discover the key traits that shape successful teams in Lencioni’s framework.

Confronting team dysfunction requires two ingredients: a healthy group identity and compassionate correction.

Narcissistic leaders stifle team health by intimidating others and avoiding accountability, damaging team dynamics and morale.

Ever wonder what makes customer service truly outstanding? Well, it's not just luck! Read this blog to find out what it's all about.

Healthy correction is relational, where a compassionate individual facilitates the experience of shame in the person.

The phenomenon of Hurry Sickness has become a prevalent behavior pattern in our culture. What is the key to eliminating it? Keep reading.

Group identity statements are essential for businesses and teams.

In the realm of leadership, striking a balance between fixing problems and prioritizing relationships is a skill that leaders must daily...

Compassion in leadership goes beyond mere concern; it involves a deep empathy for the emotions of team members.

By embracing care, relationships, shared values, and openness to improvement, leaders create a resilient, healthy, performing team.

To break through the ceiling, leadership must change how their business operates – which will meet resistance. Resistance to change is a...

Part of community requires us to relate and experience joy. That means someone is glad to be with us. We show this through appreciation.

It takes an average of 15 minutes for the brain to reorient after a distraction. The cost of distraction adds up. Here's how to minimize it!

Emotional immaturity in a team is toxic for everyone in the room, and the business.

Leaders should create a strong sense of belonging for all of their employees. It is good for your business and good for their health.

What we are seeing from our leaders reminds us of two children fighting over toys in the sandbox. Where are the mature leaders?