In The Five Dysfunctions of a Team, Patrick Lencioni writes, "The only way to achieve
real teamwork is to confront the dysfunction that exists within the team." Confronting the
dysfunction requires two ingredients: a healthy group identity, and compassionate
correction.
Fostering a healthy group identity requires defining the group’s identity with a Group
Identity Alliance This significantly enhances team health by proactively addressing issues and creating an environment where members feel supported and valued.
Firstly, an alliance sets clear expectations for team behavior and performance.
Establishing norms and ground rules helps team members understand what is expected
of them reducing misunderstandings and conflicts. This clarity is essential for
maintaining focus, reducing emotional strain, and ensuring alignment.
Alliances also promote open communication. When team members agree on how to
share information and provide feedback, it creates a safe space for expressing ideas
and concerns. This openness is crucial for problem-solving and decision-making,
leveraging the diverse perspectives and expertise within the team.
Finally, a group identity alliance builds trust and mutual respect. By collaboratively
defining how to handle conflicts and support each other, team members develop a
sense of accountability and commitment to collective success. This trust enhances
collaboration, as individuals feel more comfortable being open and honest, and relying
on each other.
Take time as a team to define how you want to behave together and how you’ll address
it when someone breaks the alliance. Investing in a Group Identity Alliance leads to a
more cohesive, productive, and resilient team, ultimately driving organizational success.
Need help creating your group identity alliance? brent.stromwall@eosworldwide.com.
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